Returns & Exchanges

Due to the perishable nature of our tea blends and nutritional supplements, Kajun Loaded Tea does not accept returns on food products. If your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or store credit.

Return Process

• 1.
  Inspection

  Upon delivery, please inspect your package immediately for any signs of damage or missing items from your loaded tea order.

• 2.
  Documentation

  Take clear photos of the damaged packaging or incorrect items as these are required to process any claims for credit or replacement.

• 3.
  Contact Support

  Email our customer service team with your order number and the photos of your items within two days of the delivery timestamp.

• 4.
  Resolution

  Once approved, we will issue a store credit or dispatch a replacement shipment at no additional cost to ensure you get your caffeine fix.